Shipping & returns

Payment and shipping information

Payment methods and shipping costs

1. Payment methods

1.1. For deliveries within Germany you can choose from the following payment options, unless otherwise stated in the respective article description:

- Prepayment by bank transfer

- Paypal

- Paypal Express

- Delivery on account

- Cash payment upon collection

- Direct debit via Paypal

- Credit card payment via Paypal

- Instalment payment via PayPal

If you are offered instalment payment via Paypal, the instalment payment contract is concluded between you and Paypal.

You can get more information about this at Paypal:

- purchase on account via Paypal

- Amazon-Payments

1.2. For deliveries abroad we offer the following payment options, unless otherwise stated in the respective article description: 

- prepayment by bank transfer

- Paypal

- Paypal Express

- credit card payment via Paypal

- direct debit via Paypal

- invoice purchase via Paypal

- Amazon-Payments

2. Delivery

2.1. the dispatch of your order is carried out by Deutsche Post, DPD, DHL, GLS, Spedition

2.2. We ship to the following countries: Germany, European Union, Norway

2.3. In the absence of any other agreement, goods delivered by a forwarding agent are delivered "free kerbside", i.e. to the public kerbside nearest to the delivery address.

3. Shipping costs

3.1. For shipping within Germany, we charge a flat rate of EUR 5.99 per order for shipping costs.

3.2. If collection by the customer is agreed, the seller will inform the customer that the goods ordered by him are ready for collection. After receipt of this e-mail, the Customer can collect the goods at the Seller's registered office or at an agreed location, after consultation with the Seller. In this case no shipping costs will be charged.

3.3. The shipping costs to the respective possible country can be found in the article description.

3.4. In case of cross-border deliveries further taxes (for example in case of an intra-community purchase) and/or charges, for example in the form of customs duties, may be incurred. These are to be borne by you.